Legal

Terms of use

Last updated

These terms are between you and , which trades as Nextstep4u and operates nextstep4u.in. Using the site or buying a batch means you accept them.

What we sell

Practice material for competitive examinations: mock tests, sectional tests, previous-year papers and the analysis that follows an attempt. We also publish government job notifications, which are free and require no account.

We are not connected to TNPSC, any recruitment board or any government body. We do not conduct examinations, we do not process applications, and we never collect an application fee or your documents. Apply only on the official portal named in each notification.

What we do not promise

Your account

An account belongs to one person. Your mobile number identifies you, and you are responsible for what happens under it.

You must be at least 18, or have a parent or guardian agree to these terms for you.

What ends an account

We suspend accounts, without a refund, for:

If you believe a suspension was wrong, email us and a person will look at it. We keep a record of every account action.

Attempts and results

A batch states how many attempts each test allows. Time is measured by our server, not your device, so a slow connection does not cost you minutes. Your answers are saved on your device the moment you tap them and are sent on in the background, so a dropped connection does not lose them.

Results and analysis are generated from your answers by our scoring engine. If you believe a question or its answer key is wrong, report it from the solutions page. If we agree, we correct the key and rescore every affected attempt.

Paying

Prices are in Indian rupees. We are not registered for GST, so no tax is added to the price and none is collected from you. The amount shown is the amount charged. Payment is taken by Razorpay on their hosted page; your card details never reach our servers.

A receipt is issued when the payment is confirmed and stays in your purchases. Cancellation and refunds are covered by our refund policy, which forms part of these terms.

Access runs to the date shown at checkout and on your receipt. It is not a subscription and does not renew. We will never charge you again without you asking us to.

Our material

Questions, solutions, analysis, the design of this site and the software behind it are ours. A batch buys you personal use of them for as long as your access lasts, not ownership and not a licence to distribute.

If something goes wrong

We aim to keep the service available, but we do not guarantee it is uninterrupted. Where the law allows us to limit our liability, our total liability to you is limited to what you paid us in the twelve months before the claim.

Nothing here removes a right you have under Indian consumer law.

Changes

We may change these terms. If a change materially affects a batch you have already bought, we will tell you at the address on your account before it takes effect.

Which law applies

Indian law. Courts at have exclusive jurisdiction. Please email us first — almost everything is settled that way.

Contact

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See also Refund policy, Privacy and Contact.